ABOVE AND BEYOND THE CALL
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A 24/7 U.S. BASED CONTACT CENTER

Caring + Intuitive

Diverse Team

 

Who are we? The temptation exists to create some fancy marketing-speak with played-out platitudes and vain value statements.

But that’s not us.

Our firm specializes in all industries, whether you’re a Hospice, Doctors office, or a small business owner, we will not only protect what you create, but we’ll also help it thrive in the world. We bring extensive experience and professionalism to every call and customize our support to your individual needs and concerns.

We’re on the pulse of modern technology and media, and have monitored their evolution to inform our own approaches—all to give you exceptional service that will last for years to come.

Get in touch with us to set up a consultation, or use the contact form at the bottom of this page to inquire whether our services are right for you.

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Contact

➤ LOCATION

3785 NW 82ND Ave STE 110 Doral, FL 33166

☎ CONTACT

info@oncalltriage.com
(312) 881-9529

 

Why On Call Triage?



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The On Call Promise


Our platform delivers guaranteed reliability and voice quality backed by industry-leading MOS. Our contact center is a mission-critical business unit, so we take every measure to ensure our performance and the security of your data.


 

On Call Triage For Healthcare

With the rapid advancement of technology, healthcare organizations today face rising expectations from both patients and regulators, and organizations must ensure the security of all patient data by satisfying HIPAA and a variety of other regulations.

 

On call for E-Commerce

Keep up with consumer demands and offer an accessible, frictionless and convenient customer experience. With On Call Triage’s advanced contact center, e-commerce businesses are empowered to meet rising consumer expectations while simultaneously reducing operational costs. Leverage cutting-edge technology and advanced security features designed to help agents create personalized customer experiences.

 

On Call for BUSINESS Process outsourcing

Leverage the Industry’s Most Cutting-Edge Features

Take advantage of On Call Triage’s advanced suite of contact center features to bring speed and efficiency to your clients. On Call Triage context enables agents to see contextual caller data, such as last web page visited, as soon as a call is received, while intelligent routing uses CRM data to send callers to the agent best suited to address their needs.


 
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A Better Customer Experience.
— From smarter software to specialized agent training, our multi-channel expertise encourages engagement that increases satisfaction and drives conversion.
 
 

 
 
 

Let's Chat.

Use the form below to contact us regarding your inquiry. Please be as detailed as possible. Include your industry along with any specific document requests. To help us best service your inquiry, we recommend that you first describe the issue you’re having before telling us what you want to achieve. You may also email or call us to make an appointment.

For job opportunities, please email us your resume. We’re always looking for new and exceptional talent to lead the firm into uncharted fields of practice.